Best Practices for Leading Reps Through the Conversion Process

Overview
Ensure your team follows a consistent, high‑quality conversion process by standardizing steps, checklists, and post‑conversion follow‑ups.

Steps

  1. Define a Conversion Checklist: data completeness, qualification questions answered, custom fields filled.

  2. Train Reps: run workshops or share SOP documents outlining the checklist.

  3. Embed a Confirmation Step: after manual conversion, require reps to tick each checklist item in the Notes.

  4. Post‑Conversion Sequence: set up a Workflow to send welcome emails or schedule an onboarding call automatically.

  5. Review Weekly: use your Deals dashboard to spot any newly converted deals lacking key information.

Tips