Overview
Every plan comes with built‑in quotas (e.g., storage, employee count). Exceeding those limits may incur overage charges.
Key Usage Metrics
File Storage: total GB used vs. plan allowance
Active Users: seats in use vs. seats purchased
API Calls (if on a developer plan): monthly request count
Where to View Usage
Settings > Billing > Usage (new tab appears on higher‑tier plans).
At the bottom of the Packages page under each plan column.
Handling Overage
When you exceed a quota, Laywork sends an email alert.
You can either purchase extra units (e.g., +100 GB storage) or upgrade your plan.
Any extra consumption beyond purchased blocks is billed at the overage rate on your next invoice.
Troubleshooting
If you never received an overage alert but believe you’ve exceeded limits, check Usage manually.
Contact [email protected] for a detailed usage breakdown.