Overview
Quick fixes for the most frequent reporting issues.
“No data available in table”
→ Remove restrictive filters or broaden the date range.
Chart not rendering
→ Clear browser cache or switch to a modern browser (Chrome/Edge).
Exported CSV missing columns
→ Confirm custom fields are enabled in Settings > Custom Fields.
Scheduled reports not sent
→ Ensure server cron and email SMTP settings are active.
Numbers don’t match general ledger
→ Check currency exchange rates and confirm all invoices/payments are recorded.
Tips
Always cross-check report figures with your accounting system before making decisions.
Keep an audit log of any manual adjustments to invoices or expenses.
Troubleshooting / FAQs
Q: How do I debug a report formula?
A: Export raw data and rebuild in Excel to identify discrepancies.
Q: Can I get a PDF instead of CSV?
A: Use your browser’s “Print to PDF” feature on the report page.