Troubleshooting Common Biolink Issues

Overview
Quick fixes for the most frequent Biolink setup problems.

• Issue: Biolink page 404

  • Cause: Slug changed or not saved

  • Solution: Verify slug under Settings, then re-save.

• Issue: Blocks not rendering

  • Cause: Validation error

  • Solution: Check for missing required fields, then click Save.

• Issue: Payment block inactive

  • Cause: Credentials not set

  • Solution: Go to Settings → Payment Credentials, then enable the payment gateway.

• Issue: Custom theme not applied

  • Cause: Browser cache

  • Solution: Perform a hard refresh (Ctrl+F5) or try in incognito mode.

• Issue: SEO changes not live

  • Cause: Search engine cache

  • Solution: Wait 24–48 hours for search engines to re-crawl your site.

Tips

• Always click Save after each section.

• Refresh the list view after creating or editing.

• Use browser dev tools (F12) to spot console errors.