Overview
When a vendor issues a credit (e.g., for returned goods), record a Credit Note to offset the original bill.
Steps
Locate the bill in Purchase → Bills.
Click the Action menu and choose Edit.
Change quantities or unit prices to negative values for returned items.
Update Status to “Credit Note.”
Save.
Tips
Add a description like “Return of damaged items” to document the reason.
Link the credit note to future bills by selecting the original Purchase Order.
Troubleshooting
Negative totals not allowed: Ensure tax calculation is set to “After Discount” under Purchase Settings.
Credit Note not reflected: Refresh the Bills list or clear filters to see status updates.