Troubleshoot Common Bill Errors

Overview
Identify and resolve frequent issues encountered when creating or managing purchase bills.

• Error Message: “Required fields missing”
  Cause: Mandatory fields (Vendor, Bill Date, Bill Number) left blank.
  Solution: Fill in all red‑asterisk fields before saving.

• Error Message: “Cannot edit paid bill”
  Cause: Bill status is already “Paid.”
  Solution: Create a credit note or reverse payment, then edit.

• Error Message: “Over allocation”
  Cause: Payment amount entered exceeds Amount Due.
  Solution: Use Clear Applied Amount, then enter correct payment.

• Error Message: “Tax calculation error”
  Cause: Tax setting conflict between line‑item and global Purchase Settings.
  Solution: Ensure tax is configured either “Before Discount” or “After Discount” consistently.

• Error Message: “Export failed”
  Cause: Browser timeout or permissions issue.
  Solution: Refresh the page, check your role’s export rights, or try a smaller date range.

Tips

• Always check your Roles & Permissions if a button or menu item is missing.

• Use browser developer tools (F12) to inspect console errors and share with your IT team if needed.