Sending Text, Files & Emojis

Overview
Enhance your messages with rich formatting: upload files or insert emojis to convey tone and context.

Steps

1. Open any conversation.

2. Click the emoji icon at the bottom-right of the message box; choose a reaction.

3. To attach a document or image, click Upload File below the text box → Choose a file.

4. Once added, your file appears as a link; press Send.

Tips

• Emojis can help soften feedback—keep them professional.

• Rename your files locally before upload for clarity (e.g. “Proposal_v2.pdf”).

Troubleshooting / FAQs

• Q: Emojis panel doesn’t open.
  A: Try clicking the icon again; ensure browser zoom is 100%.

• Q: Recipients can’t download my file.
  A: Confirm they have Download rights under Settings → Message Settings ▶ Allow chat between client and employees.